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Very positive experience

Story from nhs.uk

"Very positive experience"

About: Derriford Hospital

Visited Diagnostic endoscopy department at Derriford Hospital today. I was dreading the procedure after previous experiences. However the staff could not have been more helpful, professional and reassuring. The consultant who carried out the procedure was extremely professional and explained the procedure. I felt far more confident and relaxed. Aftercare also extremely good. Thanks you Derriford. Couldn’t ask for more. Keep up the good work 👍👍

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Responses

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 4 weeks ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust

Submitted on 07/04/2024 at 18:35
Published on Care Opinion at 18:35

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Thank you for taking the time to complete feedback for the endoscopy team, we will share this with the team.

Positive feedback is always appreciated as it lets our team know we are providing a high quality service for our patients.

Kind regards

Dawn Gargett

Quality and Rota Coordinator

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