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Fantastic care and follow on

Story from nhs.uk

"Fantastic care and follow on"

About: Salford Royal

When I dialled 999 due to having an severe allergic reaction to an antibiotic I was scared and frightened. The paramedics took me into Salford Royal A&E and every member of staff I came across was friendly, patient and caring. I spent 7 hours in Majors 2 and they wee super busy but very well organised. I received the help I needed plus a referral for surgery the next day. They were thorough and kept me calm. Thanks so much.

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Responses

Response from Salford Royal last month
Salford Royal

Submitted on 26/03/2024 at 17:31
Published on nhs.uk at 17:31

Thank you for taking the time for leave a 5 star review of your experience at Salford Royal Emergency Department.

We are happy to hear that our team in A&E were supportive and sympathetic of your visit and were patient and caring towards you.

We will pass on your kind words to those involved so they know what a difference they have made to your care.

Kind Regards

The Patient Experience Team

The Northern Care Alliance

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