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"Staff were lovely and attentive"

About: University Hospital Wishaw / Ambulatory Care

(as a service user),

Recently discharged from the ambulatory care unit at Wishaw General Hospital. Despite being so very busy, the hospital nursing staff, agency staff and students were all so lovely and attentive. Definitely worth praising. Many thanks

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire last month
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 28/03/2024 at 17:17
Published on Care Opinion at 17:17


picture of Jennifer Montgomery

Dear xrayqj57,

Thank you for sharing your experience of University Hospital Wishaw, Ambulatory Care Unit.

I am so pleased to hear that you had excellent care and attention from all the staff who were involved in your care, despite how busy it was in the hospital.

I look forward to passing on your kind words to the whole team who I am sure will get a real boost from hearing your feedback.

I hope you are recovering well.

Kind Regards,
Jenni

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