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Better since re furb

Posted By Sy78

"Better since re furb"

About: Inclusion Recovery Hampshire / Basingstoke

(as a staff member posting for a patient/service user),

Its a lot more calming and inviting in the hub now since the refurbishment. However, we could do with better communication when it comes to cancelling groups.

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Responses

Response from Simon Davis, Service User Involvement Co-ordinator, Inclusion Hampshire 2 weeks ago
Simon Davis
Service User Involvement Co-ordinator,
Inclusion Hampshire

Submitted on 09/05/2024 at 16:49
Published on Care Opinion at 16:49

“The refurbishment has been welcomed by all and certainly has a more calming feel. I will feedback to the staff member that was leading on the refurbishment.

We appreciate your feedback on the cancellation of groups at times, this is not something we would make a habit of and would only be in extreme circumstances. I understand how important groups are for service users and will do my best to ensure that they are not cancelled in the future”.

Regards,

Dean Clark, Team Lead, Basingstoke

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