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Made me feel very safe

Posted By JStoothless

"Made me feel very safe"

About: Glasgow Dental Hospital and School / Emergency Dental Treatment Centre Level 1

(as the patient),

Had an Emergency appointment made through NHS 24 after severe toothache. Hadn't seen a dentist in over 10 years and was feeling very nervous.

Kate & Gayle took fantastic care of me, made me feel very safe and handled the whole appointment quickly and professionally. They were incredible throughout and I left feeling very encouraged and confident to follow up on my dental health.

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Responses

Response from Operational Manager, Oral Health Directorate, NHS Greater Glasgow and Clyde last month
NHS Greater Glasgow and Clyde

Submitted on 28/03/2024 at 15:38
Published on Care Opinion at 15:38

Dear JSToothless

On behalf of the dental out of hours team at the Emergency Dental Treatment Centre many thanks for taking the time to provide such positive feedback on your experience.

I was delighted to hear that you were very happy with the care and treatment provided by Kate and Gayle in particular.

It was also great to hear this has given you the confidence with regard to accessing future dental care.

I will ensure this feedback is shared with Kate and Gayle.

Thanks again.

With Best Wishes

Julie

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