"Great care and treatment. "

I transferred to Great Oakley medical practice in January 2024. At the time I did so I had a nasty wound that had become badly infected on my left leg. I was very unwell and worried.

I cannot speak to highly enough of the treatment that I have received from them.

I have been attending the surgery twice a week to have the dressings changed by the nursing staff. They have been so caring, careful and gentle treating my wound, cleaning it and redressing it, explaining what they were doing and the type of dressings being used and why. They applied compression bandages for two months and took their time to make sure my leg was as comfortable as possible with the dressings and compression bandages, and for the last five weeks, stockings.

Throughout the whole time they made you feel like a ‘person’ and that you mattered, something so very important when you feel so ill, they never hurried me and listen to what I had to say.

I cannot speak highly enough of them all, they are professional, senior partner take note please, and are terrific ambassadors for the practice, showing the true face of the NHS as patient centred, not profit like other practices in the town.

The reception ladies are also good people, helpful professional and patient aware.

Thank you all for your time and care, it meant so much to me when I felt so unwell. You all made me better and are, in my opinion, beacons in the darkness leading you back to the light of health.

Thank you all.