"Thank you forever for saving my life"

Springhall Surgery, together with my wonderful husband who force me to make and appointment, when I just wanted to stay in bed, saved my life on 11 March ‘24. I was diagnosed in less that a second, in the eyes of the 2 paramedics working out of Springhall Surgey (the new sepsis recognition process followed and confirmed they were correct). I will never forget the look of horror when they first saw me heavily supported by my husband, as I walked towards them, that look immediately turned to compassion and diagnose - it was incredible, because at that moment I didn’t care - I just wanted to go home and my husband wouldn’t let me (I wouldn’t have even be able to stand without him). I’m normally fit and well, and I think even the patients realised something was very wrong - the kind lady sitting next to my husband urged him to let reception know that I needed to be seen urgently. Thankfully, I was then called (it turned I was there for my annual blood) test a not my GPs appointment (my fault - I was slightly confused when I took the 2nd telephone call).

Since that consultation I was transferred by ambulance to A&E, the HDU, Acute Ward & Respiratory ward, before being discharged to the new Respiratory Virtual Ward (at home) and from there discharged 1 week later with my breathing back under control. I then needed further reassurance from Spring Hall on a couple occasions - and they gave me that reassurance I didn’t. I will be forever grateful to them for saving my life and providing the ongoing support I need.

Thank you.