"Disgusted"

I have a water infection that got worse and into my kidneys last Monday 18th, when I did call up the receptionist refuse to book me in appointment to see a doctor face to face, saying fully booked,so I had to stay at home for a day. On Tuesday I call again,the receptionist talk to me as if I was a lair or it's my fault, the sec I said"water infection" she sound like she was voiding of helping me at all. Even though the out hours doctor told me to do this in case the tables didn't work and not getting better before Monday 18th. Leaving me no option but to go back to A&E centre, I hate to think if someone else had a nasty infection that's even worse than mine and they call up for help, but to end up with nothing as well like they did to me.

The attitude of this heath centre is sickening and disgusting, not helpful when it comes to more serious illnesses.