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It was clear she was in the best possible place

Posted By puppisrw88

"It was clear she was in the best possible place"

About: Royal Hospital for Children and Young People (Edinburgh) / Accident & Emergency Royal Hospital for Children and Young People (Edinburgh) / Dunvegan Ward

(as a parent/guardian),

My daughter recently visited the sick kids hospital a&e edinburgh and was admitted for a short stay in the Dunvegan ward, the staff were brilliant with her and me.

The care she received was exceptional and made us feel at ease the whole time. It was clear she was in the best possible place.

The ward is fantastic for children, they really help keep the kids keep entertained through what can be a scary time for them. 

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Responses

Response from Ana Mezzomo, Patient Experience Officer, Patient Experience Team, NHS Lothian last month
Ana Mezzomo
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 28/03/2024 at 14:50
Published on Care Opinion at 14:50

Dear puppisrw88,

Thank you for taking the time to share your feedback with us via Care Opinion, that is greatly appreciated.

I am sorry to hear your daughter had a reason to attend hospital, I hope she is feeling better now.

It is fantastic to read about the positive experience of care your daughter had whilst attending A&E and Dunvegan Ward. I am so pleased to hear that she received exceptional care and that the staff were able to provide the support you both needed.

Please be assured that your lovely comments have been shared with the team. Positive feedback means a lot to staff, and they will be delighted to know they made a difference to you and your family.

Best wishes,

Ana Mezzomo

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