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"Phones not being answered"

About: Altnagelvin Area Hospital / Pharmacy

(as a service user),

The only bother I have is not been able to see a doctor.

When I ring Altnagelvin Hospital to get my injection from the pharmacy the phone rings to voicemail, it says it is closed, this is after 9am-5pm.

I was in the hospital one morning and I though I would go to the pharmacy. Before going there I phoned and it went to voicemail (closed as usual). I walked round the corner and 2 staff were sitting and the phone was ringing.

They did not appear to be doing anything at all. I was nearly not getting my injection in time due to phones not being answered.

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