"Rude inconsiderate staff "

My first experience was terrible. I had my 12 weeks ultra scan with this same midwife.

Found out I had a missed miscarriage. This incident occurred last year February. Firstly I was seen 30 mins late. And when I had gone inside I was feeling extremely shocked full of emotions. I was rushed by the midwife to leave, though I was crying in distraught. I had to request for them to give me a minute. She was extremely rude and horrible when my husband had asked an innocent question as we are first time pregnancy we were unaware of the jargons being used as well as not understanding what had happened. And in response she said “did you not hear what I just said. There’s no baby in there.” Which was extremely ignorant and insensitive.

Due to this experience for my current pregnancy (2024) I requested all my appointments At Queens Hospital. As I had been traumatised how this midwife lacked compassion. My more recent incident with the same midwife was irritating. Due to being diagnosed with diabetes I had been shifted back to King George Hospital.

I was 8minutes late (bare in mind every other appointment I’ve had I’ve been on time. But seen 15-30 mins late). This day was strictly due to the parking at the hospital I’m also heavily pregnant so I rushed as much a so could. My husband had to drop me off and I had got myself checked in.

I was called inside pretty much straight away, not leaving me any time to inform my husband that I’ve been called in and what room to go into when he arrives. This was a very important scan for us due to the risk so I wanted him present. I firstly apologised for being late and I advised the trainer that my husband will knock on the door and if she will allow him inside. She said yes.

Whereas the other midwife in burgundy said “you’re already running late.”

I had again apologised corrected her and clarified, “no im happy to start but I’m just letting you know it’ll be my husband.” My husband then called me as I sat laid down on the bed for my scan. And as a normal wife, I answered and told him which room to come too. The midwife was extremely rude and had 0 understanding. Instead she’s like “you’re already 10minutes late, and there’s a no phone policy”. Whilst I’m trying to communicate to my husband. There’s a no phone policy in recording the ultrascan. Not for answering a call from your partner. She sat there huffing & puffing. There was no harm in her still resuming her job, instead kept banging on about how my husband should go to the reception. We never come to King George’s so my husband is unaware of what the steps are.Then she started lecturing me about i shouldn’t have been on the phone when she’s told me I’m not allowed & continued lecturing me about my lateness though I had apologised. This midwife in particular has ruined the experience of me becoming a mother for the both of my pregnancies. I was appalled by her attitude. I do not wish to ever be seen by her again.

All other staff were friendly.