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I honestly am so happy with how they took care of me

Posted By Nadhd69

"I honestly am so happy with how they took care of me"

About: Glasgow Dental Hospital and School / Emergency Dental Treatment Centre Level 1

(as the patient),

I went to the dental hospital for emergency care, I was greeted by Katie on the desk. What an absolute fantastic person she really is and helped me so much with how much pain I was in. I couldn’t believe how helpful she was.

The dental nurse I had was Lisa who was extremely helpful and lovely. My dentist was Deepa who made me feel at extreme ease couldn’t have asked for anyone better.

I honestly am so happy with how they took care of me if I could go back and receive rest of my treatment with them I would in a minute.

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Responses

Response from Catherine Shields, Operational Service Manager, Oral Health Directorate, Public Dental Service, NHS Greater Glasgow and Clyde last month
Catherine Shields
Operational Service Manager, Oral Health Directorate, Public Dental Service,
NHS Greater Glasgow and Clyde

Submitted on 25/03/2024 at 11:24
Published on Care Opinion at 11:24

Hi Nadhd69,

I was very sorry to hear that you had been experiencing dental pain recently and I hope that this has now been fully resolved and you are feeling much better as I understand how difficult your toothache must have been for you.

Thank you very much for taking the time to feedback on your recent visit to our Emergency Dental Department within Public Dental Service and I was so pleased to hear the dental team supported your experience with care and compassion while delivering your treatment.

I will be sure to pass your comments onto to the team as I know they will be delighted to hear how much you appreciated them on the day and that they contributed to such a positive dental experience for you.

Thank you again for your comments.

Best Wishes

Catherine

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