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"Thank you for opening so many doors for me."

About: Bradford District Care NHS Foundation Trust / Community mental health team - south and west

(as a service user),

I had been referred to Employment Service during my schema therapy in 2022. My therapist back then made a referral on my behalf as I was going through a lot in my previous workplace. In 2019 I suffered from severe depression, anxiety, paranoia and symptoms of psychosis, while I was also under the Employment Service my IPS worker back then was Melanie, unfortunately I was not ready for any type of work, so me and Melanie decided to discharge me from the service and she said to me, that they are always for me in the future.

In 2022 I was already diagnosed with borderline personality disorder and been attending schema therapy. When I have been accepted by the Employment Service, I was allocated to a new IPS worker - Will.

I am nearly or just about 2 years under Employment Service, and I cannot describe how grateful I am for all the support and help I received through my time under this service. I felt it was hopeless that I could find a new job that wasn’t warehouse work, however Will helped me to find my dream job. I got a lot of help and Will spent a lot of time to prepare me for the interview and helped a lot with all applications.

I highly recommend employment service as they helped me while I was not strong enough mentally to face it by myself. I am so happy that for the first time in my life, I could feel happy in my workplace.

Employment Service and especially my IPS worker Will, not only helped me find my dream job, but also helped me to rebuild trust in people and gave me a lot of hope for my future. Giving me this job opportunity, I gained a lot of confidence to communicate with others, and finally I feel happy to go to work. I feel like the service gave me a new chance to start a new life. Of course, discharge can be hard, however my IPS worker made sure I am in the right hands 😊.

I would like to thank Will and the Employment service for all help and support you provided for me under your care. Thank you for opening so many doors for me. Thank you for helping me and now it’s time to help others!

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Responses

Response from Wali Nazar, Senior Patient Experience Lead, Bradford District Care NHS Foundation Trust last month
Wali Nazar
Senior Patient Experience Lead,
Bradford District Care NHS Foundation Trust
Submitted on 22/03/2024 at 17:45
Published on Care Opinion at 17:45


Hi Zo Q

I'm Wali Nazar and I work as the Patient Experience and Involvement Manager supporting the BDCFT NHS Trust with collecting feedback from people who experience our services.

I would like to thank you for taking the time to let us know about your experience with the IPS team. Its lovely to hear that the support you received helped you with your employment needs, as well as with your overall health and well being.

If you would like any further information about how sharing your experience can help us and other people, please contact us by emailing involve@bdct.nhs.uk

I will send your feedback to the IPS Service Manager Jane Bridges, to make sure she passes on your comments to the wider team and in particular to the team members you have mentioned.

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