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I was very pleased and they were very helpful

Posted By alanx65

"I was very pleased and they were very helpful"

About: Royal Alexandra Hospital / Accident & Emergency Royal Alexandra Hospital / Radiology

(as a service user),

I arrived at A & E and was told that I would need an x-ray. They located the piece of glass, froze my hand, and got the glass out, that had been in there since January. 

I was very pleased and they were very helpful and I can't thank her enough for the treatment I received. She was very patient trying to get the glass out as it had gone in deep. 

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Responses

Response from Gerry McLaughlin, Lead Nurse, Emergency Care and Medical Services, NHSGGC last month
Gerry McLaughlin
Lead Nurse, Emergency Care and Medical Services,
NHSGGC

Submitted on 22/03/2024 at 10:35
Published on Care Opinion at 10:35

Dear alanx65

Thank you for taking the time to post your experience of our Minor Injuries Area. It must be a relief to have that piece of glass out which does sound to have been well and truly lodged. A bit of determination by my colleague appears to have done the trick.

I will share your post with the whole team and have confidence my colleague that addressed your needs gets to see it.

Best wishes

Gerry

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