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"Highly motivational when it came to setting goals"

About: University Hospital Hairmyres / Physiotherapy

(as a service user),

Following a slow recovery from a knee replacement I was referred to the physiotherapy department at UH Hairmyres where I was lucky enough to be assigned Ruth as my physio.

Ruth was brilliant, she was understanding and listened to me, helping  me plan my rehab around my needs and lifestyle. She was highly motivational when it came to setting goals and pushed me to progress. She displayed kindness and compassion in abundance and was always professional.

I have made good progress and wish to thank Ruth, and of course the rest of this excellent team she works within.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire last month
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 21/03/2024 at 22:41
Published on Care Opinion at 22:41


picture of Lise Axford

Dear elisan

Thank you for taking the time to give such lovely feedback to Ruth, your physio who has supported you in your recovery following surgery to your knee.

Ruth will be delighted to know that you felt she was kind and compassionate whilst also providing motivation and goal setting. I will ensure your comments are passed on to Ruth and the wider team.

I hope that you continue to make progress in your recovery.

Kind regards

Lise

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Response from Brian Slattery, NHS Lanarkshire Musculoskeletal Lead, Physiotherapy, NHS Lanarkshire last month
Brian Slattery
NHS Lanarkshire Musculoskeletal Lead, Physiotherapy,
NHS Lanarkshire

Physiotherapy

Submitted on 22/03/2024 at 11:59
Published on Care Opinion at 11:59


Dear elisan,

Many thanks for taking the time to pass on your kind comments about Ruth and the team she works along with. I'm delighted to hear about Ruth's ability to listen, provide motivation and goal setting, along with her kindness and compassion. This comes as no surprise but it is lovely to hear it directly from you as a person.

Best of luck on your continued journey to recovery.

Kind Regards


Brian

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