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A more personal approach towards the patient

Posted By Satpat27

"A more personal approach towards the patient"

About: Cannock Chase Hospital / Trauma and orthopaedics

(as the patient),

Had a minor procedure at Cannock hospital on Hollybank ward, the staff were very attentive and did everything to make sure I was relaxed before and after the procedure. Staff were very friendly talking to you and making sure you were  at ease throughout. A more personal approach towards the patient than at some of the larger hospitals.  

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Responses

Response from Christine Rock, Patient Experience Advisor, The Royal Wolverhampton NHS Trust last month
Christine Rock
Patient Experience Advisor,
The Royal Wolverhampton NHS Trust

Submitted on 26/03/2024 at 15:17
Published on Care Opinion at 15:17

Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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