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"You are a fantastic team"

About: Cloughreagh House

(as a staff member posting for a patient/service user),

I came to Cloughreagh for 2 weeks to help me get back on my feet after a short stay in hospital.

Cloughreagh has been fist class, everyone has been very good to me, the staff are wonderful and couldn't be more helpful.

It is a very good service, the input from the physio gave me the confidence to mobilise and I have improved a lot over the 2 weeks and I feel I am now ready to go home. 

The food was good and the atmosphere in the dining room was very welcoming, I enjoyed the craic with the other people there.

I hope the service does not close as it is much needed and I would be happy to recommend it to anyone. 

You are a fantastic team, keep up the good work 

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Responses

Response from Stephanie Campbell, Senior Support worker Cloughreagh House, ACS, Southern Health and Social Care Trust 2 months ago
Stephanie Campbell
Senior Support worker Cloughreagh House, ACS,
Southern Health and Social Care Trust
Submitted on 21/03/2024 at 10:42
Published on Care Opinion at 10:42


Thank you for taking the time to give your opinion on your care here at Cloughreagh. I am pleased to hear that you benefited from the service and you felt prepared to go home. The goal of our service is to assist you to achieve and regain your independence and support you to return home.

The staff here are trained to provide person centred care for all those who use the service and I will share your positive comments with them.

I also appreciate your comments on the dining room experience, socialising with others is can have positive outcomes and also contributes to the recovery process.

Thank you again for your positive feedback and I would like to take the opportunity to wish you a speedy onward recovery.

Regards

Stephanie Campbell

Senior Residential Support worker

Cloughreagh House

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