I accidentally grabbed the barrel of a curling iron, heated to 260 degrees at 5am. My fingers and the palm of my hand had burn injuries and I was in quite a bit of pain. I telephoned NHS24, only in the hope of being directed to an OOH nurse for dressings. However, the young man on the phone was so caring and reassuring, he calmly coached me through the pain of running the burns under cool water. It was decided due to the time and location of the burn, being seen at A&E would be the best option.
On arrival at A&E at the QEUH, I was triaged within 15 minutes. The triage nurse kindly gave me analgesia and gently removed my cling-film dressing for something more comfortable. Following that, I only waited another 20 minutes before seeing a medic. My care was outstanding, and everyone member of staff involved was so kind and compassionate. Thank you all so much.
"An unfortunate accident!"
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow Accident & Emergency Glasgow G51 4TF
Posted by Cdm93 (as ),
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