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Professional, friendly, and kept me informed

Posted By Eightyplus

"Professional, friendly, and kept me informed"

About: Queen Margaret Hospital / Cataract Unit

(as the patient),

Cataract surgery performed under local anaesthetic.

All members of the team were professional, friendly, and kept me informed of what would happen/was happening, reassuring me, and putting me completely at ease.

Overall, an excellent service.

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Responses

Response from Stacey Arnott, Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital, NHS Fife last month
Stacey Arnott
Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,
NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 25/03/2024 at 14:15
Published on Care Opinion at 14:15

Dear Eightyplus,

Thank you for taking the time to share your positive experience in the cataract unit. It is lovely to hear that the team kept you informed throughout and reassured you.

We wish you well in your recovery

Best wishes

Stacey Arnott

SCN Ophthalmology

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