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Support from my stroke

Posted By Sally62

"Support from my stroke"

About: Older People Community Services / Community Stroke Team

(as a service user),

I had a brain haemorrhage and couldn't praise the community stroke team and nurses enough.

I was realised and a community stroke nurse was there that evening to reassure me and inform me of what happens now about my recovery at home which I was not really told about in hospital.

They helped me multiple times per day with care needs and how to carry out and re learn simple tasks. My recovery would not have been as quick without them. 

Donna, Stephen, Ronan also visited multiple times before I was discharged and again could not thank them enough and praise them highly enough for the help and assistance in my recovery 

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Responses

Response from Roseann McGeown, Physiotherapist, Community Stroke Team, Belfast Health and Social Care Trust last month
Roseann McGeown
Physiotherapist, Community Stroke Team,
Belfast Health and Social Care Trust

Submitted on 15/03/2024 at 18:47
Published on Care Opinion on 18/03/2024 at 08:58

picture of Roseann McGeown

Hi Sally62

Thank you so much for taking the time to share your story with us

It is heart-warming to hear you had such a positive experience with the community Stroke team.

We aim to provide a seamless service and offer support and reassurance when you leave hospital and move home - we are delighted you were happy with our service

I will ensure your thanks will be passed on to everyone in the team but especially Donna, Stephen and Ronan

We do hope that you continue with your recovery.

Kindest regards,

Roseann

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Response from Jane Carlisle, Lead Nurse for Stroke Service , Community Stroke and Acute Stroke, Belfast Health and Social Care Trust last month
Jane Carlisle
Lead Nurse for Stroke Service , Community Stroke and Acute Stroke,
Belfast Health and Social Care Trust

Submitted on 20/03/2024 at 14:19
Published on Care Opinion at 14:19

Dear Sally62

Thankyou for taking the time to share your positive experience with our team.

I apologise that from the acute setting that the next step in your recovery was not explained clearly, I will endeavour to feed this back to the team and ensure that in future we inform patients of all relevant information on discharge.

I am delighted to hear your positive experience with our community stroke team, we are very proud of the service they deliver. Roseann has mentioned above she will ensure this is feedback to the individuals mentioned.

I will you all the very best in your recovery.

Many thanks

Jane

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