This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The kindness and compassion made my day so much better"

About: Royal Alexandra Hospital / Day Surgery Unit Royal Alexandra Hospital / Gynaecology (Ward 32)

(as a relative),

My wife had to attend for surgery and on the day I called to ask for an update. The charge nurse answered my call and was so kind and helpful, I was given an update of how my wife was and how the surgery had gone and I was also invited up into the ward and offered me a hot drink while I waited for my wife to come back up from recovery. 

The kindness and compassion shown by all the staff really made my day so much better.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde last month
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde
Submitted on 19/03/2024 at 09:58
Published on Care Opinion at 09:58


picture of Nikki Harvey

Dear Alpat

Thank you so much for spending the time to offer feedback.

The charge nurse will be delighted to know you found her kind and helpful when you were looking for an update.

I'm glad you were offered a cuppa whilst waiting.

I hope you wife is recovering and I will pass on this lovely feedback.

Kind regards,

Nikki Harvey

Interim Lead Nurse Gynaecology/ACS

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k