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"Sincere thanks to everyone who looked after me"

About: Musgrove Park Hospital / Ophthalmology

(as the patient),

I was suffering from poor/blurred vision in my right eye so I rang up my opticians who gave me contact numbers for Acute Community Eyecare Service (ACES).

I contacted ACES who were able to book me in for an emergency appointment that day.  I visited ACES and was advised I had a bleed/tear and they would organise an appointment in Ophthalmology.

I was called up the next day and went into Musgrove Park Hospital and was seen by an Optician and Doctor who advised I needed laser surgery to fix my tear.

I had laser surgery but blacked out and was then admitted to the Acute Medical Unit (AMU) and had tests done, I was treated with respect and dignity and released that day. 

I was then called up by Ophthalmology the next day and completed my laser surgery on my eye.  A couple of days ago I visited Ophthalmology for a follow up appointment and was advised all looks good. I have another appointment to check in 4 to 6 weeks weeks. 

I would like to pass on my sincere thanks to everyone who looked after me. It all happened so quickly and efficiently and I now have peace of mind.  Thank You

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Responses

Response from Service Manager, Ophthalmology, Somerset NHS Foundation Trust last month
Submitted on 26/03/2024 at 15:18
Published on Care Opinion at 15:26


Thank you so much for taking the time to leave feedback. I am pleased that you had received an efficient service. I will pass on your thanks to the team. I wish you all the best!

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