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Kept informed at every step

Posted By couragetg69

"Kept informed at every step"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

Had my gallbladder removed in mid-March and cannot fault the people and service, from start to finish.

I was kept informed at every step and treated with care and attention. I particularly liked the warm blanket wrapped round me and the picture on the roof to relax  me into the anaesthetic!

And a follow up phone all this morning was very welcome.

Thank you all!

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Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife last month
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife

Submitted on 22/03/2024 at 22:37
Published on Care Opinion at 22:37

picture of Arlene Brown

Dear couragetg69,

Lovely feedback for the surgical service thank you and also good to read the positive impact regarding the picture on the roof in the anaesthetic room!

I am pleased that your follow up phone call was also welcomed.

Wishing you a good recovery.

Regards Arlene

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