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"Excellent care received, very grateful"

About: North Middlesex Hospital

I was referred from the Diagnostic Centre on 24.11.23, given appointment at North Middx Dermatology on 16.2.24 and seen on time. I received excellent care from the Doctor & his assistant. Both were obviously very experienced, had a caring manner and explained everything clearly. I received very little discomfort when they carried out the procedure. I am 79yrs old, in a wheelchair, suffer from severe copd requiring niv forced ventilation with a face mask on for 20/24 hours. The doctor coped with my disabilities without making the face mask and my continuing to use the niv device a problem. He was so helpful, kind and nice with me. I am very grateful for the excellent care given to me by North Middx Dermatology Dpt, especially the doctor and the assistant I saw yesterday. Thank you both very much.

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Responses

Response from North Middlesex Hospital 2 months ago
North Middlesex Hospital
Submitted on 11/03/2024 at 09:07
Published on nhs.uk at 09:07


Dear Service user,

Thank you very much for your feedback which is very important to us. Your compliment was shared with the department/clinic. The Dermatology Team will be very pleased to receive the positive review. We hope you are keeping well and wish you all the very best. Thank you again for taking the time to write to us.

Kind regards,

(PALS) Patient Experience Team

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