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Put hospital staff in clinics when let out of…

Story from nhs.uk

"Put hospital staff in clinics when let out of…"

About: Queen's Hospital (Romford)

The foot clinic is wonderful in the hospital but my experience at the clinic Chadwell was awful, I sat in the wrong place and could have missed my time. The staff were rude in the clinic, the queens staff were nice.

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Responses

Response from Queen's Hospital last month
Queen's Hospital

Submitted on 12/03/2024 at 12:56
Published on nhs.uk at 12:56

Thank you so much for your kind words.  It is wonderful to hear you have had such a positive experience, received such great care before.  I will ensure that your feedback is passed onto the team so that they know what a fantastic job they are doing, we do try and put our patients first in everything we do.  Thank you for taking the time to leave your feedback and as this is very important to us.

PALS and Complaints Team

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