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"What A Team!"

About: Derriford Hospital

I want to thank the team of A & E practitioners who cared for me on Saturday 10th. They were kind, patient and professional. Above all they included me in the process of assessment by explaining and discussing with me my presenting symptoms. They did this with understanding and without showing judgement or prejudice. The atmosphere in the busy unit was calm and quiet and controlled, in my opinion they were all doing a great job and with all the difficulties and negative reports we are bombarded with, these guys couldn't have done any more. No one likes to end up in A&E but you all made it a positive and empowering experience rather than a fearful one. My thanks to you all, including the guys from Bude ambulance service. Debs Dingle

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Responses

Response from Derriford Hospital last month
Derriford Hospital
Submitted on 13/03/2024 at 08:25
Published on nhs.uk at 08:25


On behalf of Derriford Hospital Emergency Department I would like to thank you for your kind review dated 10th February 2024.

It is always nice to receive positive feedback from patients.

I will make sure the teams in the Emergency Department and especially our medical practitioners who took care of you, are aware of your kind words.

Hearing such positive feedback really helps.

Thank you again for taking the time to comment, it is very much appreciated.

I hope you are safe and recovered well.

Jayde Fletcher Emergency Services Manager

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