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Wonderful kind service

Story from nhs.uk

"Wonderful kind service"

About: Derriford Hospital

I attended an appointment at the Primrose Breast Clinic yesterday (12th Feb) after being referred by my GP due to finding a small lump in my breast . From the receptionist , to the Consultant and radiographers and nurses , I was treated with respect , friendly and kind attitudes from all , for which I am grateful as I was nervous . Thankfully my results were favourable with nothing sinister to worry about but honestly , it was all made so much better by such lovely staff . I am also grateful that I attended this appointment only 8 days after seeing my GP , thank you to all concerned

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Responses

Response from Derriford Hospital last month
Derriford Hospital

Submitted on 13/03/2024 at 08:27
Published on nhs.uk at 08:27

On behalf of the Breast Care Centre thank you so much for your kind response.

We are pleased that you were able to be seen so promptly following your GP referral.

We are mindful this is a worrying time for all our patients and we are glad that your experience with us was such a positive one.

There are multiple staff members involved with these clinics so I will be sure to pass on your lovely comments to the wider team.

With very best wishes.

Sharon Cox

Support Manager

Breast Surgery Service Line

Primrose Breast Care Centre

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