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"I can’t express enough how essential this service has been"

About: Altnagelvin Area Hospital / North West Cancer Centre Altnagelvin Area Hospital / Occupational Therapy Altnagelvin Area Hospital / radiology cancer services

(as a service user),

After Radiotherapy and surgery, I was referred to Shauna - Occupational Therapist at the North West Cancer Centre.

The help I have received from Shauna has been amazing, and the time that she takes to listen and advise is a godsend.

Having finished treatment for breast cancer, I feel that my support from elsewhere was non-existent.  The O.T Shauna has been my only contact for advise, regarding cancer fatigue, anxiety, mood, dietary advise and help with managing sleep or the lack of it. Her approach has been very patient centred and holistic, helping me to build skills to manage my new way of living, and manage the different needs that I now have. 

I have been given, aids to help manage mobility and other physical difficulties, and Shauna has also been able to signpost me to services I would otherwise not have known about.

My appointment usually lasts around an hour, and I feel this is minimal given the amount that is needed to be discussed or that I need help with, yet I’m fully aware there are people with greater needs or difficulties that could benefit form an even longer session than me.

I believe it would be of greater benefit to have more frequent or longer OT appointments, as I like many Cancer patients, have an ever changing journey to recovery.

I can’t express enough how much of an essential service this has been and still is for me, so thank you!

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Responses

Response from Patrick Conwell, Team Lead Occupational Therapist Altnagelvin Hospital, Occupational Therapy, WHSCT last month
Patrick Conwell
Team Lead Occupational Therapist Altnagelvin Hospital, Occupational Therapy,
WHSCT
Submitted on 20/03/2024 at 11:19
Published on Care Opinion at 11:19


picture of Patrick Conwell

Hi CMSH

As manager of the Altnagelvin Occupational Therapy team I want to thank you for taking the time to write this care opinion piece on your experience of the Occupational Therapy outpatient Radiotherapy service and Shauna's valuable contribution within it. I'm so pleased that you found the service delivery beneficial. It is a lovely acknowledgement of the diligence and commitment of Shauna to her patients. I will ensure that she gets a copy of this correspondence.

All feedback we receive help us in evaluating and improving the quality and care we give to our patients. Occupational Therapy looks at the whole person and offers practical support to empower people to facilitate recovery and overcome barriers following cancer diagnosis. The length of appointment times very much depends of the individual so it was nice to hear that you got great benefit from your appoinments.

I wish you well in your continued recovery.

Take care

Patrick

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