Attended hairmyres emergency department with my elderly father who was unwell after a fall with confusion and tremmours. He was admitted to hospital from the emergency department.
The care and treatment received was beyond compare not just to him but to myself as well they staff could see I was struggling and upset and took time to speak with me and offer me a cup of tea.
The staff took time to speak with me and treated my dad with dignity and respect despite his confusion they spoke to him even though I had to answer for him. That small act made me feel that he was being treated like human not a condition.
I would like to say thank you to Heather the medic who looked after my dad and took time to explain to me what was going on and also to the nurses Kerry, Emma and the student nurse Gordon for making me and dad comfortable and well looked after.
"The care and treatment received was beyond compare"
About: University Hospital Hairmyres / Emergency Department University Hospital Hairmyres Emergency Department G75 8RG
Posted by Quill67 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Lise Axford