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"Really efficient"

About: Forth Valley Royal Hospital / Diabetes Forth Valley Royal Hospital / Ophthalmology

(as a service user),

I visited Forth Valley Diabetic Retinal Eye Screening this morning, at Forth Valley Royal Hospital to have my eyes “photographed” as normal. The lady that handled my case was really efficient and took me within a few minutes of my arrival (early). She was very pleasant and chatty, making me feel at ease. I was on my way out about three minutes after my appointment had been due to start. Totally impressed, I could not praise the service highly enough. Thank you.

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Responses

Response from David Watson, Chief Nurse, NHS Forth Valley last month
David Watson
Chief Nurse,
NHS Forth Valley
Submitted on 12/03/2024 at 13:12
Published on Care Opinion at 13:12


Dear Happy eyes, I am delighted to hear of the extremely efficient process for you when you attended your recent appointment. The staff will be delighted with this feedback and glad to hear happy eyes was a happy patient.

wishing you good health for the future

Yours Sincerely

Dr David Watson

Chief of Nursing ( Acute Services)

NHS Forth Valley

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