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The staff are excellent in their communication

Posted By Camp83

"The staff are excellent in their communication"

About: Musgrave Park Hospital / Phlebotomy centre

(as a parent/guardian),

My daughter had an appointment recently with the Phlebotomy Service in Musgrave Park Hospital. She is on the Autistic Spectrum and is petrified of giving bloods. This was like all the other appointments here - it went so smoothly for her. The staff are excellent in their communication with her and ensure the procedure is pain free. Cannot thank them enough for their professionalism and expertise .

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Responses

Response from Hanna Stockman, Belfast Health and Social Care Trust last month
Hanna Stockman
Belfast Health and Social Care Trust

Submitted on 08/03/2024 at 16:56
Published on Care Opinion at 16:56

Thank you ever so much for your lovely feedback.

I will ensure the whole team involved are aware of the positive experience for your daughter.

We really do appreciate this feedback - especially as this is a new part of the service, and working with children is a skill we are continuing to develop.

We hope that if/when we see you again, it is another positive encounter for you and your daughter.

Kindest regards,

Hannah Stockman

Sister

Phlebotomy Centre

Musgrave Park Hospital.

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