This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The service received was exemplary"

About: Independent Living Centre

(as the patient),

Visited recently by prior arrangement. Excellent directions sent by post in confirmation letter.

Very friendly and knowledgeable staff. Showroom was light and spacious with plenty of room to test walkers.

All necessary measurements were taken at the beginning. The staff were able to offer advice specific to my own needs and ability. I had time to ask plenty of questions for more information and the replies were honest and helpful.

The service received was exemplary - not stressful and considerate to my ability at all times. The appointment has saved me lots of time and energy by targeting specific models of walkers.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mia Burnard, Senior Administrator (Northern Services), Independent Living Centre (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Mia Burnard
Senior Administrator (Northern Services), Independent Living Centre (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 11/03/2024 at 10:07
Published on Care Opinion at 10:07


picture of Mia Burnard

Dear delphinussx58,

Thank you very much for taking the time to leave a feedback about our service. We're happy to know that you found your visit to our centre beneficial and you came away with helpful information and advice. We're also glad your conversations with the therapist were honest and useful to your situation.

Should you have other questions, please do not hesitate to get in touch with us. Our telephone number is 01392-380181.

If you have a moment, you are also welcome to visit our website which is full of information about equipment. The website address is www.independentlivingcentre.org.uk.

Thanks again!

Best wishes,

Mia

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k