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Can't rate them high enough

Posted By No Weil

"Can't rate them high enough"

About: Ayrshire & Arran Community Services / Dietetics

(as a service user),

Had the occasion to contact the Nurse lead IBS clinic. A great service for patients staffed by people who understand the issues of living with an IBS diagnosis. Can't rate them high enough. Excellent service. Lovely people.

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran last month
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 12/03/2024 at 15:40
Published on Care Opinion at 15:40

picture of Pamela Gibson

Dear No Weil

Thank you so much for taking the time and trouble to share your experience of the care provided at the Nurse Led IBS Clinic.

It is good to hear that you felt the staff in the Clinic were able to understand the issues of living with IBS and that you couldn't rate them highly enough.

This is high praise indeed and it will be my pleasure to share your kind comments with the clinic staff. Our staff really appreciate receiving feedback from their patients and I know they will be really encouraged to know that you felt so well supported by them.

Please accept my best wishes and thank you once again for taking the time to acknowledge your care experience.

Kind Regards

Pamela

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