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"Excellent and welcoming appointment"

About: Beech Hall Centre / Ophthalmology

(as a parent/guardian),

I recently had an opthalmology appointment at Beech Hall Centre, Anderstown Road. The appointment was for my little boy who has Autism, SLd and additional needs. Appointments can cause anxiety for both my son and myself.

The staff here were excellent , very welcoming and very experienced it seemed it catering for children similar my my little boy. The appointment as a whole was stress free and the staff were honestly amazing at what they do. Kelly in particular who carried out an Orthoptic assessment on my son. 

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Responses

Response from Natalie Wilson, Assistant Service Manager, Ophthalmology, BHSCT last month
Natalie Wilson
Assistant Service Manager, Ophthalmology,
BHSCT
Submitted on 07/03/2024 at 15:22
Published on Care Opinion at 16:43


Dear empathyry47

Thank you for providing feedback regarding your sons recent Ophthalmology appointment. We are delighted you both felt put at ease and welcomed to the department.

I will gladly pass on your comments to all the staff involved.

Thank you.

Natalie Wilson

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