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"Excellent on all levels"

About: North Devon District Hospital / Dermatology

(as the patient),

I have been on the books with the dermatology dept, at Litchdon House, Barnstaple for some years.   They have performed several small procedures  in that time to remove skin cancers and melonomas.   The treatment, the consultation, and the care I have received have been excellent.   I was booked recently to have another carcinoma removed.   I was surprised that this was booked on a Sunday, and equally surprised when I arrived to see that the procedure would be done by a Ukrainian locum team from Guys Hospital London.   Led by Sergei, they were excellent on all levels.  They were friendly, informative, caring and treated me well and with respect.   A week on, I can say that I have had no pain at all from the incision with 9 stitches in.   I am pleased with the way they handled everything and the team were a delight to talk to.  Thank you.

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Responses

Response from Alicia Stevenson, Nurse Manager Dermatology (Northern Services), Dermatology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Alicia Stevenson
Nurse Manager Dermatology (Northern Services), Dermatology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 03/04/2024 at 12:21
Published on Care Opinion at 12:21


Dear Former Sunseeker,

Thank you for taking the time to leave your positive feedback regarding your experiences of using the Dermatology service over the years, and more specifically your very recent visit.

I am delighted to hear you found the SAH team to be excellent, and that you felt they were informative, friendly and caring.

I am pleased to hear you are recovering well.

I shall ensure your feedback is passed on and thank you for sharing your story.

Kind regards,

Alicia Stevenson

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