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"Understanding, non-judgemental and straightforward"

About: Adult mental health / Primary Care (Walsall)

(as the patient),

I was referred to a great nurse called Jason regarding my mental heath and my general outlook on life. He was very understanding, non judgemental and straight forward which I really appreciated. He gave me exercises to cope with things that really helped and I went from being very down to quite optimistic at the end of our sessions. The only downside was due to phone calls I couldn't shake his hand and thank him personally.

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Responses

Response from Gerald Hart, Interim Team Manager , Walsall Primary Care Mental Health, Black Country Healthcare 2 months ago
Gerald Hart
Interim Team Manager , Walsall Primary Care Mental Health,
Black Country Healthcare
Submitted on 07/03/2024 at 16:46
Published on Care Opinion at 16:52


Hello Thomas

Thank you for your positive feedback for the support you have received from Jason. It is very pleasing to know that Jason supported you in a non-judgmental way and was able to give you the skills to help lift your mood. I will pass on your kind comments to Jason. Please also be aware we can offer face to face appointments if this would be your preference should you require further support in the future.

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