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Care Opinion

Speech and Language Therapy

Posted By Hibernian1875

"Speech and Language Therapy"

About: Lothian Community Services / Speech and Language Therapy

(as a service user),


Finding your way

Finding your way


Reception

Reception


Appointments

Appointments


Staff attitude

Staff attitude


Team work

Team work


Waiting Time

Waiting time


Daily living support

Daily living support


Seeing the whole me

Seeing the whole me


Treatment

Treatment


Explanations

Explanations


Being listened to

Being listened to


Being given time

Being given time

Involved in decisions

Involved in decisions


Meeting up with Tracy was great. I could talk about stuff together. 

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Responses

Response from Lucie McAnespie, Head of Adult Speech & Language Therapy, NHS Lothian last month
Lucie McAnespie
Head of Adult Speech & Language Therapy,
NHS Lothian

Submitted on 07/03/2024 at 09:48
Published on Care Opinion at 09:48

Hello! Thank you so much for taking the time to post your feedback.

I am glad you were happy with appointments, staff attitude, team work, daily living support, seeing the whole me, treatment, explanations, being listened to, being given time and being involved in decisions. Sorry you were unhappy with reception and waiting time. I will pass your feedback onto Tracy.

Please let me know if you would like to share any more detail about your experience so we can continue to improve the service.

Best wishes

Lucie

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