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Labour on a very understaffed ward

Posted By Laura324

"Labour on a very understaffed ward"

About: Royal Devon & Exeter Hospital (Wonford) / Maternity

(as a service user),

I went into labour on a very understaffed ward. Unable to do a water birth due to the rooms ceiling falling down. 

In the birthing suite we had Eloise who was incredible. She calmed the whole situation made it feel so normal and easy. The doctor came in and made a load of incorrect assessments. Ie the baby is back to back and there's hours until baby comes.  Which made me and my partner extremely anxious.

After a scan he saw baby was fine. And after he left baby arrived 20minutes later 

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Responses

Response from Sue Budd, Senior Administrator, Maternity (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Sue Budd
Senior Administrator, Maternity (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 04/03/2024 at 14:56
Published on Care Opinion at 15:24

Hello Laura 324

Thank you so much for you comments on Care Opinion. I am sorry you came in when we had a leak in our birthing pool room on Labour ward. We fixed this as soon as the rain stopped, thank goodness so is now available for Mums to use.

I have passed on your other comments to a senior member of maternity staff and can only say we are very sorry the experience was not as good for you as it should have been.

Congratulations on the birth of your baby.

Thank you again for your comments they help with us improving the service and are always helpful.

Kind regards

Sue

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