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Very dismissive with me

Posted By branfm94

"Very dismissive with me"

About: Outpatients / Outpatients Department 4 (Maternity)

(as the patient),

Was having problems with, acid reflux and excessively bad breath. My doctor put in a referral as they thought it was coming from stomach problems. Got an appointment with a doctor. They were very dismissive with me and said a few times they don't really know why I got a referral. They seemed to be implying my problems were trivial. There was a test they could do to measure the reflux but as I was pregnant they said it was off the cards which was understandable. Though it seemed as if they couldn't wait to get rid of me. No advice or any other help. Was a waste of time. Now I'm not pregnant I'm hopefully getting referred again. I hope its not to see the same doctor. 

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Responses

Response from Carol Given, Ward Manager, Outpatients Department, Antrim Hospital, NHSCT 3 months ago
Carol Given
Ward Manager, Outpatients Department, Antrim Hospital,
NHSCT

Submitted on 04/03/2024 at 18:20
Published on Care Opinion on 05/03/2024 at 09:15

Hello @branfm94

My Name is Carol Given. I am the Sister for Outpatients Department, Level B, Antrim Area Hospital

I am sorry to read your story and how you were left feeling dismissed with your consultation. I would like to investigation this further for you to try to get a resolution. I would be grateful if you could contact me on 02894424511 to enable me to look into this further.

Also, I want to congratulate you on your pregnancy

My working hours are Monday to Friday

Kind regards

Carol

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