This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"I was really looking forward to my discharge"

About: Royal Oldham Hospital / Trauma and orthopaedics

(as the patient),

Unfortunately, I have been a hospital inpatient quite a few times so I do have some experience of being a ward inpatient.

Resources in the NHS are stretched to the limit. Nevertheless, hospital ward staff mostly provide the best care they can.

Unfortunately, this is not the case on Ward T7 (Trauma Orthopaedic Surgery) at the Royal Oldham Hospital. To say the staff are uncaring would be an understatement.

There was one exception but for that individual's benefit I will not indicate who they were.

If you ask for help do not expect it to be given immediately. You will be made to wait. When it is given it will be given very grudgingly and it will be implied you are a complete nuisance. There is no respect for patients. They are simply treated as a commodity the staff would rather not deal with.

This is also not a ward where you can expect your care to remain confidential. I knew about a number of patients' conditions because of staff talking inappropriately about other patients and within earshot of the rest of us. It left me wondering how many other people on the ward knew about my confidential medical information. I was really looking forward to my discharge. Even that they could not manage properly.

I was effectively discharged by a porter! Needless to say the necessary discharge paperwork was not done and my medicines were left on the ward.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k