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"IPS has helped by instilling confidence in me"

About: Bradford District Care NHS Foundation Trust / Adult mental health Bradford District Care NHS Foundation Trust / Community mental health team - south and west Somerset House

(as a service user),

Prior to working with IPS, I thought it was going to be more difficult than it was to find a new job. I felt like I needed to move on from my previous employment. I had been out of work for so long and I didn’t feel like I would find another job. I did not even have a CV.

I had worked with the IPS Employment Service previously (Employment Specialist Simon) which was very positive but found the second time to be much better as I was in a better place. I had more recent experience and was in a better place. I felt more like I could search for work.

On the initial meeting I felt like my Employment Specialist Rayhaan listened and explained the support on offer (job applications, interview prep, etc.).

After the second meeting and over time I felt like I could open up. I had support with writing a CV, job searching/application, signing up to websites and interview prep.

Rayhaan reached out to an employer and set up an interview for me to attend. He then supported me to prepare and get ready for the interview. I ended up getting the position. I feel I have reached my employment goal that work around my personal life.

IPS has helped the most by instilling confidence in me and I found the CV building aspect the most helpful. The In Work Support was also very helpful in helping me through the first couple of weeks which were quite difficult.

I am happy with the service and there is nothing they can improve on.

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Responses

Response from Wali Nazar, Senior Patient Experience Lead, Bradford District Care NHS Foundation Trust 2 months ago
Wali Nazar
Senior Patient Experience Lead,
Bradford District Care NHS Foundation Trust
Submitted on 05/03/2024 at 09:22
Published on Care Opinion at 09:26


Hi Dave, I'm Wali Nazar and I work with the Patient Carer Experience and Involvement Team. Thank you so much for taking the time to let us know about your experience with the IPS team and the support you received with writing a CV and setting up interviews to help you back into employment. I will pass your feedback onto the manager and staff you have mentioned in your feedback. If you'd like to find out more about how sharing your experience can help us and other people please contact involve@bdct.nhs.uk and we will send you some information.

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Response from Wali Nazar, Senior Patient Experience Lead, Bradford District Care NHS Foundation Trust 2 months ago
Wali Nazar
Senior Patient Experience Lead,
Bradford District Care NHS Foundation Trust
Submitted on 06/03/2024 at 17:11
Published on Care Opinion on 07/03/2024 at 08:36


“Thank you for taking the time to send this positive feedback about the Individual Placement and Support service (IPS), and particularly your employment specialist Rayhaan. It is great to hear that the work you and Rayhaan have done together has supported you to achieve your employment goals. IPS really does make a difference to people so thank you for sharing how it has made a difference to you personally. We wish you all the very best in your current employment”

Jane Bridges IPS Service Manager

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