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Care Opinion

Amazing care

Posted By Lapetry

"Amazing care"

About: North Devon District Hospital / Gynaecology

(as a service user),

When I arrived at The Petter Day Treatment Unit in February,  I was apprehensive.  The lady at the desk smiled and was so welcoming.  From then on I met the nurses and surgeon,  I was made to feel so at ease and nothing was too much trouble.  The anaesthetic also came and introduced himself.

 I cannot put into words how grateful I am for all their kindness.

Thank you

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Responses

Response from Louise Errol, Ward manager (Northern Services), Petter Day Treatment Unit/Gynaecology (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Louise Errol
Ward manager (Northern Services), Petter Day Treatment Unit/Gynaecology (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 04/03/2024 at 14:51
Published on Care Opinion at 14:51

Dear Lapetry,

Thank you so much for taking the time to post this lovely feedback.

I am so glad that when you came to Petter Day Treatment Unit you were put at ease and that you felt welcomed. It is so important to us that patients feel that kindness is shown towards them and that they feel reassured, during what can be an anxious visit.

I will feed your comments back to the whole team.

I hope you are recovering well from your procedure.

Best wishes

Louise

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