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"Tooth removal"

About: North Devon District Hospital / Oral & Maxillofacial Surgery

(as the patient),

I had to have two broken teeth removed. I saw one surgeon who said even though the tooth at the time was broken down to the gum, it was a ‘healthy’ tooth. I asked for a second opinion and the second surgeon agreed the tooth needed to be removed.

Whilst waiting on the removal date, another tooth snapped off (Really healthy teeth these, right?). Anyways, I called and explained the teeth had now started hurting. The kind lady on reception (I believe her name is Louise) put me on a list in case there was a cancellation. The next day, I was called and offered a 9:30 AM appointment to get one tooth removed.

I spoke to the surgeon (Nigel) who was very kind, understanding, and polite. He agreed to also take out the other broken tooth as well as the one I was there to originally have taken out. He took out both the teeth extremely fast, pain-free, and with no fuss.

Also, the two nurses present (Frankee & Sammy) were both very kind, understanding, and polite. I wish to thank all three of them for helping me as much as they did on that day.

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Responses

Response from Jennifer Smallridge, Senior Dental Nurse Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Jennifer Smallridge
Senior Dental Nurse Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 04/03/2024 at 15:01
Published on Care Opinion at 15:01


picture of Jennifer Smallridge

Dear baron75mk3

Thank you for taking the time to give your kind feedback. I'm glad we were able to offer you a cancellation and that you were able to fill our slot at such short notice. I will pass on your kind comments to the team. I hope that now all the troublesome teeth have been dealt with that you are well on the road to recovery.

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