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Nothing is too much trouble for them

Posted By Camshron

"Nothing is too much trouble for them"

About: Glasgow Dental Hospital and School / Dental

(as the patient),

My own dental practice have tried many times to get me a denture for top and bottom. I have very few teeth left due to many issues.

I even travelled to the lab myself twice. They couldn't help. Then the pandemic happened. My jawline got worse. My own dentist then refused to get me a bottom denture so another dentist in the practice seen me and helped a lot with the rest of my treatment. He also made a referral to the dental hospital.

This is my 3rd visit and so far they have been superb! Even putting up with my gagging whilst having my top impressions done.

Nothing is too much trouble for them. All of the dentists and assistants have been so friendly and understanding.

The lady who took my xrays was fabulous too.

My treatment will not be over for a long time but I am so very grateful.

Thank you

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Responses

Response from Fiona Mackenzie, DCP Manager, Glasgow Dental Hospital, NHS Greater Glasgow and Clyde 2 months ago
Fiona Mackenzie
DCP Manager, Glasgow Dental Hospital,
NHS Greater Glasgow and Clyde

Submitted on 04/03/2024 at 12:11
Published on Care Opinion at 12:11

Dear Camshron,

I am sorry to hear you have had difficulties with your dentures. Wearing a denture, especially the lower jaw can be quite challenging for some patients. Sometimes a referral to a specialist is necessary to support the design and construction process. I am pleased to hear you now have established treatment plan well underway.

Our teams are very experienced in supporting patients who have a strong gag reflex, so please be reassured that's all in a days work for us!

Thank you for taking time to tell us about your visit to Glasgow Dental Hospital, it is so very helpful for other patients and great for our teams to read your kind comments.

I wish you the very best for your continuing treatment and I will be very pleased to share your post with the Restorative department staff.

Kindest regards,

Fiona

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