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From start to finish I was treated with care and courtesy

Posted By CFC59

"From start to finish I was treated with care and courtesy"

About: Ophthalmology / Ophthalmology Day Unit Ward 27 Outpatients Services / Eye Outpatients diagnostic unit [EODU]

(as the patient),

I recently had an appointment with the eye department and from start to finish was treated with care and courtesy.

My treatment from initial preparation to testing to being given my diagnosis by Professor Silvestre was excellent and the follow up interview with the RNIB eye clinic liaison officer Emma Jane was informative and useful for future planning with my condition.

Many thanks

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Responses

Response from Julie Silvestri, Consultant, Ophthalmology Services, Belfast Health and Social Care Trust 2 months ago
Julie Silvestri
Consultant, Ophthalmology Services,
Belfast Health and Social Care Trust

Submitted on 03/03/2024 at 13:13
Published on Care Opinion on 04/03/2024 at 08:39

Good Afternoon

Thank you so much for taking the time to post your comment. I am very pleased that you found your experience helpful and thank you for your comment for Emma Jane. Our ECLOs are a wonderful addition to the team and key to progressing support for individuals in the community.

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