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The staff were incredible

Posted By memberyt96

"The staff were incredible"

About: Royal Infirmary of Edinburgh at Little France / General Surgery

(as the patient),

I was rushed into the Royal ward 206 middle of the night last year due to impacted gallstone which made me incredibly ill. The staff were incredible. They were very kind and caring and helped me massively. Was well looked after before during and after emergency surgery. Had to spend a extra couple of days in due to some issues recovering but I couldn’t thank the staff and auxiliaries enough for all their help. 

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Responses

Response from Ana Mezzomo, Patient Experience Officer, Patient Experience Team, NHS Lothian 2 months ago
Ana Mezzomo
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 01/03/2024 at 15:45
Published on Care Opinion at 15:45

Dear memberyt96,

Thank you for taking the time to share your feedback with us via Care Opinion, that is greatly appreciated.

I am so pleased to hear that you had such a positive experience of care whilst staying at Ward 206 at the Royal Infirmary of Edinburgh. Having to attend an emergency surgery is a very frightening experience, and it is fantastic to hear that you found the staff involved in your care to be incredible.

Please be assured that your feedback has been shared with the team and they will be thrilled to receive your lovely comments.

Thank you again for sharing your feedback and I hope you are recovering well.

Best wishes,

Ana Mezzomo

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