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"I regard this service as vital for people in my situation."

About: Specialist Nursing Services / Community Matrons, Rushcliffe

(as a service user),

I will be 92 in June this year and I'm totally disabled with a rare form of myositis. My wife is nearly 85 and was registered as partially sighted some years ago, since then here eyesight has continued to deteriorate.

I just came across the District Matron Service when I was discharged from hospital late November 2022, I had been in hospital with pneumonia. Anne  came to my home to see how I was coping. She gave me a thorough physical  examination and gave me advice with coping with the after effects of my condition. She spent an hour with me and I was very relieved  that the health services were looking after me. She returned at about two weekly intervals on a further three sessions to see how I was coping.

She gave me her phone number and later in 2023 she procured a suction machine from the Red Cross which has been a godsend as I had been coughing up a lot of phlegm.

In November 2023 she was present at a meeting I had to consider my application for continuing healthcare.

She came again in January 2024. I value her services as she is readily available for a  home visit and very knowledgeable, and has time to deal with any problems or queries I may have. If it wasn't for this valuable service I would be requesting a visit from a doctor who might not be able to spend so much time with me. I regard this service as vital for people in my situation.

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Responses

Response from Karen Kenyon, Lead Nurse, Community Matrons - Rushcliffe, Nottinghamshire Healthcare NHS Foundation Trust 2 months ago
Karen Kenyon
Lead Nurse, Community Matrons - Rushcliffe,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 26/02/2024 at 11:12
Published on Care Opinion at 11:20


Thank you so much for posting this lovely feedback with regard to the care you received from Anne, your Community Matron. The matron team work hard to provide the best possible care and it is heart warming to hear how much you have valued her expert clinical help and care in managing your health. Your feedback has been shared with Anne and the Community Matron team and helps inform how services are developed in the future, so thank you for taking the time to provide us with this valued feedback.

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