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There was a great atmosphere

Posted By Cloughreagh

"There was a great atmosphere"

About: Cloughreagh House

(as a staff member posting for a patient/service user),

I came to Cloughreagh for a period of rehab following my discharge from hospital. I have definitely enjoyed my stay here especially the social side, as I had great craic with the other residents in the dining room. 

Whenever I needed help from staff they were there immediately.  There was a great atmosphere in Cloughreagh and I would encourage anyone to come here.  The food was good and the portion size was just right for me. I would encourage anyone to come to Cloughreagh. 

I was disappointed that the Gym wasn't up and running but I was satisfied with the advice and exercise programme given to me by the physio team. 

The one thing I found difficult was getting close to the sink , the drawers under the sink were very restrictive. 

Overall I have improved a lot form being here and I would be happy to return in the future if I need to,

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Responses

Response from Kate McBeth, Residential Care, Adult Community Services, Southern Health and Social Care Trust 2 months ago
Kate McBeth
Residential Care, Adult Community Services,
Southern Health and Social Care Trust

Submitted on 23/02/2024 at 16:07
Published on Care Opinion at 16:07

Thank you go taking the time to share your story on Care Opinion. I am glad to hear that the service benefited you both physically and emotionally. I will share your feed back with the rehab team about not having access to the therapy gym.

Thank you for your comments about not being able to get close to the sink because of the drawers underneath, we have looked at this before and were unable to get a solution for this as we already have limited storage space in the bedrooms. I can talk to our Estate Services again and discuss our options.

I would like to take this opportunity to thank you for your constructive feedback and on behalf of the team wish you continued good health.

Kind Regards

Kate Mc Beth

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