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The care has been faultless and I’m so grateful.

Posted By Lillyput77

"The care has been faultless and I’m so grateful."

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Admissions Unit 2 (Emergency Surgical) Victoria Hospital / Radiology

(as a service user),

Was admitted via my GP for sudden onset abdominal pain 

From the reception staff, triage nurses, porters , X-ray and USS department to the doctors the care has been faultless and I’m so grateful. 

Special thank you to ceilidh in A&E she was excellent, a really great nurse. Also to Paul the porter for keeping me entertained. 

On AU2 a massive thank you to the nurse in charge Diane her care is amazing as is her much needed cuddle.

Thank you 

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Responses

Response from Zoe Maclaughlan, Lead Radiographer, Radiology, NHS Fife 2 months ago
Zoe Maclaughlan
Lead Radiographer, Radiology,
NHS Fife

Lead Radiographer Phase 3 x-ray Victoria Hospital

Submitted on 23/02/2024 at 12:04
Published on Care Opinion at 12:04

picture of Zoe Maclaughlan

Dear Lillyput77,

Thank you so much for taking the time to feedback on your experience whilst in hospital. It is great to hear your experience has been positive and you have been cared for well by the staff. I will pass on your lovely feedback to all the radiology team.

I wish you all the best with your health going forward.

Many Thanks,

Zoë Maclaughlan

Lead Radiographer

Phase 3 x-ray

Victoria Hospital

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Response from Louise Curran, Senior Charge Nurse, Accident & Emergency, NHS Fife 2 months ago
Louise Curran
Senior Charge Nurse, Accident & Emergency,
NHS Fife

Submitted on 24/02/2024 at 11:01
Published on Care Opinion on 26/02/2024 at 08:53

Dear Lillyput77

Thank you for your lovely feedback it is very much appreciated. I will be sure to share this with the A&E team,

I do hope you are recovering well.

Many thanks

Louise Curran

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Response from Dianne Craig, Charge Nurse, Admission Unit 1, NHS Fife 2 months ago
Dianne Craig
Charge Nurse, Admission Unit 1,
NHS Fife

Submitted on 29/02/2024 at 16:19
Published on Care Opinion at 17:02

Dear Lilliput 77

Thank you so much for your lovely feedback, it was great to hear your hospital stay had been such a positive experience. Hope you are recovering well.

Many Thanks

Charge Nurse

Dianne Craig

Admissions Unit 2

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