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"Great care for our dad"

About: Community Services - North Devon / Urgent Community Response (UCR)

(as a staff member posting for a patient/service user),

Dad has been coping well, but has suddenly stopped managing.

After speaking to his doctor, Shelley from UCR came out. She was great. She took time to really understand his issues and needs.

She referred him on to different teams, signposted what we needed to do next and even returned with some equipment he needed. Great. Thanks.

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Responses

Response from Samantha Cox, Clinical lead (Northern Services), Urgent Community Response (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Samantha Cox
Clinical lead (Northern Services), Urgent Community Response (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 26/02/2024 at 12:10
Published on Care Opinion at 12:11


Thank you for your feedback Nomi, really pleased you were happy with the response and supported you received from Shelley and the UCR service. I do hope your dad continues to improve with the appropriate teams now involved.

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